Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Warranty

  • Our group of service technicians will try their best to respond to your service tickets in about 1 hour. If, however, the issue you have come across calls for the help of the Administrators’ =Department,= we will forward the ticket to the administrator on duty and will post a reply to tell you.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We’ll be online for you 7 days a week to provide assistance and tech support as well as to help you with any problem that you could possibly have while organizing your virtual server. We will support all installed in advance software applications, like your OS, server administration panel (with regards to the VPS type) and the Web Site Control Panel made solely by our company.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Site Control Panel that comes free with your VPS features an incorporated article base. There’s an array of illustrative how–to articles and reviews and a collection of step–by–step video courses that show all the common site managing tasks. You can view them by pressing the Help or Video keys in the upper right side of each Control Panel section.