Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into our Web Site Control Panel features a collection of help articles and frequently asked questions. Aimed at fixing any common issue that you could have, they are written by our support team of seasoned technicians.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who wish to learn how to troubleshoot a commonly experienced problem by watching a tutorial video, we’ve added a collection of video tutorials to our Web Site Control Panel. All the video lessons are brief and easy to grasp. They offer visual demonstrations of different web site administration tasks.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer care service with a sixty–minute ticket response guarantee. A group of proficient customer service technicians will be at your disposal to respond to all the questions that you may have. During non–peak times, a response will be given within just 20 minutes.