Regardless of the fact that the web hosting service offered by the different companies is almost identical, each provider has a personalized platform with its own modifications and different ways to accomplish particular procedures. For this reason, an immense knowledge base would be truly useful both for persons with little or no experience and for technically seasoned users who will sooner or later find out how certain tasks are executed, but will lose time in the meantime. The purpose of such a knowledge base is to make the service quick and easy to use, saving users loads of time and effort. The result is more gratified clients, since they can easily find the info they’re looking for, and a whole lot less work for the client care team, because usually the vast majority of the queries and difficulties that clients have got are already included in the knowledge base. If the articles are competently written and encompass more things, you will be able to find out more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Website Hosting
If you order a website hosting account through us, you will receive access to our detailed online documentation where you will see info about pretty much everything connected with our web hosting services. The topics range from how to set up an e-mail address on your telephone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand fashion and include in-depth instructions on how to perform a particular task inside your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns web applications on your desktop computer. The complete list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Since we have included as many topics as possible, you’ll be able to acquaint yourself with de facto everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a comprehensive online knowledge base for all our present and future customers, so if you order a semi-dedicated server package from us, you will be able to find any info that you are searching for at any moment. We have heaps of educational articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file access permissions?" are merely two instances. Our comprehensive guides will help you accomplish anything you wish – unpack an archive, import a database, forward a domain, etc. Additionally, we also have troubleshooting instructions, which will permit you to find out what causes a specific problem and the possible solutions for it. In case you are not able to send e-mail messages or your domain name opens a 500 Internal Server Error message, for instance, you can check our knowledge base and resolve the problem straight away. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.